ISMG’s Executive Roundtables focus on specific challenges being faced by information security executives in today’s cybersecurity landscape. Moderated by one of ISMG’s Executive Editors and a guest industry expert, Roundtables give cybersecurity professionals the opportunity to discuss threats and controls with a handful of market leaders in an informal setting, from which you will emerge with new ideas and solutions you can immediately put to work to improve your own organization’s defensive posture.
Balancing Personalization and Privacy in a Digitalized World
Digitalized business has enabled organizations to engage with their customers anywhere, at any time. But like many technological advances, these new personalized interactions often present a tradeoff between convenience and privacy. The impact on customers who believe their privacy is compromised? No amount of personal touch will keep them engaged.
There has to be balance.
Through customer identity and access management solutions, one can deliver highly personalized customer experiences – while respecting customer privacy and security. Most industry analysts acknowledge that the techniques organizations use to manage customer privacy and security present a competitive differentiator.
But what are the shifting demands of preference for privacy and security-driven customers? Given that customers want both security and ease of use, what are the most important considerations when evaluating a CIAM solution? What are the top three features of a CIAM solution that enable both preference and privacy/security management?
Please join ISMG’s Tom Field for an exclusive executive roundtable that will draw from the experiences of the attendees, offering thoughts on how they have been able to address and manage personalization and privacy in their organizations.
Discussion topics will include:
- If Customer Identity and Access Management is often driven by other departments, what can enterprise security practitioners do to mitigate and control outcomes?
- Connecting users to cloud, mobile, SaaS and on-premises applications and APIs in a hybrid IT environment is complex. How do security practitioners address diverse identity types and multiple use cases with assured identity controls?
- As digital applications gain more customers, it takes an increasing amount of system resources to manage registrations, logins, and user activity. How can you ensure that your CIAM approach can scale?
Joining Tom to provide expert insight and case studies are Richard Bird, Chief Customer Information Officer at Ping Identity, and Gray Mitchell, CISO and VP of Advisory Services at IDMWORKS.
Date: Tuesday, March 10th, 2020
Time: 6:00 PM – 8:30 PM
Location: III Forks – 17776 Dallas Pkwy, Dallas, TX 75287
Moderator: Tom Field