ISMG’s Virtual Roundtables focus on specific challenges being faced by information security executives in today’s cybersecurity landscape. Moderated by one of ISMG’s Executive Editors and a guest industry expert, Virtual Roundtables give cybersecurity professionals the opportunity to discuss threats and controls with a handful of market leaders in an informal and online setting, from which you will emerge with new ideas and solutions you can immediately put to work to improve your own organization’s defensive posture.
When New Customers Are Not – Winning the Account Opening Battle
Today’s financial services customers are increasingly demanding anytime, anywhere access to banking products and services. With the added dimension of COVID-19 lockdowns greatly reducing branch traffic, digital account opening is becoming table stakes for banks that want to remain competitive. However, this unfortunately also means an increase in account opening fraud, with fraudsters exploiting naïve customers, remote banking employees and less stringent forms of authentication.
How can I maximize digital account origination but minimize fraudulent applications? How can I meet both customer demands for a frictionless experience and robust security controls? And how can I demonstrate ROI to skeptical executives that are marred in more traditional banking processes?
Please join ISMG’s Anna Delaney for an exclusive Virtual Roundtable that will draw from the experiences of the attendees, offering thoughts on the future of digital account opening.
Discussion topics will include:
- What is the state of the current account opening fraud landscape?
- What types of account opening fraud are most prevalent in the age of COVID19?
- How can false positives in account opening be kept to a minimum?
- How can I streamline the onboarding experience?
- What will customer expectations of banking look like in the next few years?
Joining Anna to provide expert insight and case studies is Uri Rivner, Chief Cyber Officer at BioCatch.
Date: Tuesday, 3 November 2020
Time: 11:00 AM – 12:30 PM CET
Moderator: Anna Delaney
About the Sponsor
BioCatch is a digital identity company that delivers behavioral biometrics, analyzing human-device interactions to protect users and precious data. Founded in 2011 by experts in neural science research, machine learning and cybersecurity, BioCatch is used by banks and other enterprises to reduce online fraud and protect against cyber threats, without compromising user experience. With an unparalleled patent portfolio and deployments at major companies worldwide that cover tens of millions of users to date, BioCatch has established itself as the industry leader for behavioral biometrics.