ISMG’s Virtual Roundtables focus on specific challenges being faced by information security executives in today’s cybersecurity landscape. Moderated by one of ISMG’s Executive Editors and a guest industry expert, Virtual Roundtables give cybersecurity professionals the opportunity to discuss threats and controls with a handful of market leaders in an informal and online setting, from which you will emerge with new ideas and solutions you can immediately put to work to improve your own organization’s defensive posture.
Fraudster Tactics and Trends
Scott Ferguson – Executive Editor, ISMG / Shawn Hall – VP of Business Intelligence, Pindrop
According to Gartner, by this year as much as 75% of omnichannel customer-facing organizations will sustain a targeted, cross-channel fraud attack with the contact center as the primary point of compromise. That’s more than a 100% increase in the rate of fraud calls since 2017.
What’s driving this increase? How are these incidents helping to drive the fraud economy? What is the ever-rising cost of fraud, and how can we further chip away at it?
Please join ISMG’s Scott Ferguson for an exclusive Virtual Roundtable that will draw from the experiences of the attendees, offering thoughts on the essential components of a successful strategy to address fraud tactics and trends.
Discussion topics will include:
- What are the prevalent fraud vectors, including the contact center?
- Why are traditional defenses failing to spot and stop these schemes?
- What new strategies and controls can help improve anti-fraud defenses?
Joining Scott to provide expert insight and case studies is Shawn Hall, VP of Business Intelligence at Pindrop.
Date: Thursday, August 20th, 2020
Time: 4:00 PM – 5:30 PM ET
Moderator: Scott Ferguson
About the Sponsor
Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions protect some of the biggest banks, insurers, and retailers in the world using patented technology that extracts an unrivaled amount of intelligence from every call encountered. Pindrop solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation. Pindrop solutions have been implemented in 8 of the top 10 US banks and 5 of the top 7 US life insurers. Additionally, 70% of Pindrop US customers are Fortune 500. Pindrop, a privately held company, headquartered in Atlanta, GA, was founded in 2011 and is venture-backed by Andreessen Horowitz, Citi Ventures, Felicis Ventures, CapitalG, GV, and IVP. For more information, please visit pindrop.com.