ISMG’s Virtual Roundtables focus on specific challenges being faced by information security executives in today’s cybersecurity landscape. Moderated by one of ISMG’s Executive Editors and a guest industry expert, Virtual Roundtables give cybersecurity professionals the opportunity to discuss threats and controls with a handful of market leaders in an informal and online setting, from which you will emerge with new ideas and solutions you can immediately put to work to improve your own organization’s defensive posture.
Digital Identity Management & Security – The Cornerstones of the Customer Journey
In the world of digital transformation, experience is king, and customer experiences can make or break the success of a business. Digital identity is the centerpiece of this customer journey, and without the ability to manage and control the access of everyone to every service, businesses will fail in their ability to deliver the expected customer experiences. Further, as organizations come to grips with the realities of the COVID-19 pandemic, IAM will be a mission critical mandate to maintain trust with consumers and avoid costly breaches.
How can businesses meet the demands of today’s digitally discerning customer? What tools and technologies will meet the conflicting forces of robust security and frictionless customer experience? And, how can the changing dynamics of the remote workforce be met with new forms of IAM?
Please join ISMG’s Doug Olenick for an exclusive Virtual Roundtable that will draw from the experiences of the attendees, offering thoughts on digital identity and how it shapes the customer journey.
Discussion topics will include:
- What are the biggest issues that today’s organizations are facing in managing identity and access management for the remote workforce?
- How do you know when you have surpassed the optimal level of friction in IAM that would enable a simple customer experience? Is there a tool in place to discover if end users have stopped implementing the proper protocols?
- How do we set policies for IAM that match the nuanced risk profile of end users, rather than a traditional binary response?
- Have you found that some security tools used in an office setting are not suitable for a remote workforce?
- How can I continually adapt to the customer shifting from onsite to remote work dynamically?
Joining Doug to provide expert insight and case studies is Alex Laurie, SVP Global Solution Architecture at ForgeRock.
Request To Attend
This event has passed. Click the links below to review materials from the discussion.
ForgeRock's Alex Laurie on how identity management is the cornerstone of the customer journey.
Download Doug's content guide from the discussion.
Interested in participating in a future Executive Roundtable? Contact us at firstname.lastname@example.org.
Date: Thursday, June 18th, 2020
Time: 4:00 PM – 5:30 PM CT
Moderator: Doug Olenick
About the Sponsor
ForgeRock®, the leader in digital identity, delivers modern and comprehensive Identity and Access Management solutions for consumers, employees and things to simply and safely access the connected world. Using ForgeRock, more than a thousand global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment. The company is privately held, and headquartered in San Francisco, California, with offices around the world. For more information and free downloads, visit www.forgerock.com or follow ForgeRock on social media.